We are currently looking for a Customer Success & Sales Coordinator for our office in Kungsbacka.

Elvaco is a fast-growing and innovative technology company operating in the energy sector. As part of Bemsiq Group within Investment AB Latour, we contribute to the global transition toward smarter and more sustainable energy solutions. With market-leading products, strong growth, and an entrepreneurial culture, Elvaco offers an exciting environment for those who want to make a difference in a rapidly evolving industry.

Come join us and shape the future of smart metering!

Customer Success & Sales Coordinator

Do you want a central role where you combine customer responsibility, project management and sales support—while helping to develop the energy services of the future?

At Elvaco, you will play a key role in creating satisfied and successful customers.

About the role

This is a hybrid role between Customer Success and Sales Coordination. You will support the sales team during the sales process and then take over responsibility for the customer journey after delivery. The primary focus of the role is customer management.

This is a new position, giving you the opportunity to help shape working methods and processes going forward.

Your responsibilities

• Respond to customer inquiries and support sales representatives with administrative tasks during the sales process prior to delivery

• Ensure agreed deliveries are fulfilled

• Onboard customers and provide them with the best possible start

• Manage customer dialogue regarding delivery and development

• Lead projects and coordinate internally

• Act as the link between Sales, Customer Service, Order & Purchasing and the customer

• Support and contribute to the planning and execution of:

  • Partner programs

  • Events (e.g., Elvaco Academy)

• Follow up on customer satisfaction and work to increase customer loyalty

• Ensure internal processes function effectively and continue to improve

Your closest team member will be a Sales Coordinator. You will share responsibility for Sales Coordination, where your main focus will be Customer Success and customer relationships, while the Sales Coordinator will focus more internally within the organization.

Your profile

We are looking for someone who:

• Has a structured and organized way of working

• Is outgoing and enjoys interaction with many stakeholders

• Can manage multiple tasks simultaneously

• Is clear and confident in setting expectations, while remaining flexible and solution-oriented

• Has a natural ability for project management

Qualifications

Required:

• Technical interest and understanding (hardware/software)

• Experience of working closely with customers

• Strong system skills (CRM, Office)

• Ability to take ownership and coordinate work

• Fluent in Swedish and English, both spoken and written

Meritorious:

• Experience in Customer Success and/or Sales Coordination

• Experience from the real estate and/or energy sector

• Knowledge of French, Spanish or German

Practical information

• Start: Immediate

• Location: Kungsbacka

• Employment type: Full-time, permanent position

• Travel: Limited (some domestic/international travel may occur)

Why choose Elvaco?

• Be part of a values-driven company shaping the future of energy efficiency and sustainability

• Work in an engaged, innovative and collaborative culture

• Join a strong ownership structure with long-term stability

• Wellness allowance of SEK 5,000 and the opportunity to exercise 1 hour/week during working hours

• Modern offices and several annual events to strengthen company culture and competence

Elvaco’s values

• We put the customer first and are easy to do business with

• We are innovative and always strive to find the best solution for our customers

• We are efficient in everything we do to minimize resource usage

• We are reliable—we are here today and in the future

ELVACO

Are you ready to be part of an industry leader with more than 40 years of experience?

We are Elvaco, a Swedish company specialized in Smart Metering products and services, renowned for our high-quality solutions. Our global reach span across the sectors district heating, water, real estate, electricity and gas. We are technology agnostics and passionate about open meter standards. We deliver innovative and reliable solutions that empower our users to take control of their energy data.

Our partners, both local and global, trust us to deliver excellence, and our end customers rely on us to shape a sustainable future.

With headquarters in Kungsbacka, Sweden, an office in Ansbach, Germany, and as part of the Bemsiq Group—wholly owned by Investment AB Latour (Nasdaq OMX, ~12 billion EUR market cap)—we are poised for innovation and growth.

Join our team of over 70 professionals in Scandinavia and Europe, and help shape the future of Smart Metering.

Learn more about Elvaco here:
https://www.elvaco.com/

In this recruitment, Elvaco collaborates with Emajsi.
For questions, contact Johanna Haraldsson at johanna.haraldsson@elvaco.se, +46 70 995 05 95.

We look forward to your application!